Welcome New Students!

Please read the information below for important details during your tenancy and move-in process.

Before Your Move-In Day

Set Up Rent Payments in Hemlane

  • Log in at Hemlane.com

  • Link your bank account for free ACH transfers

  • Credit/debit cards are accepted but include processing fees charged by Visa, AMEX, etc.

  • Auto Draft is highly recommended and ensures you don’t incur late fees.

Upload Proof of Renter’s Insurance

  • Must list 1100 Holly St NW, Atlanta, GA 30318 as the insured location. Include your Unit #.

  • Upload the policy page in Hemlane

Confirm Move-In Day & Time

  • Let us know who from your group will arrive first on Move-In Day and at what time.

  • Share your preferred Door Code so it may be programmed ahead of time.

Move-In Day:

  1. Self Check-In: Your door key code will be provided in Hemlane so you can start moving in your stuff upon arrival.

  2. Your physical key will be on your desk.

  3. A team member will meet you to conduct the move-in inspection, demonstrate the water shutoff, thermostat, Wi-Fi, and ice machine.

  4. Only one person needs to be present for the inspection.

Trash & Recycling

Each unit will have a trash (green) and recycling bin (blue). Please use your designated containers. During the week, bins may be staged at the end of Holly Street, against the guardrail.

Trash & Recycling are picked up early Monday morning. The night before, place your bins side-by-side on the curb starting at the Holly St/Holly Downs street sign. Do NOT place your bins on the Holly Downs Court driveway.

After your bins are emptied, return them to the staging area immediately.

Parking

Park in your designated areas as indicated by the map.

You may stack as many cars as you want in your designated areas, so long as you do not block in another unit.

Unit A & C: Parking may be accessed via Holly St. NW.

Unit B & D: Parking may be accessed via Westhhire Pl NW.

Guest parking is recommended on the east side of Holly Street, the same side as the GTRI building. Do NOT park in front of fire hydrants.

Holly Street extends to the guard rail in front of our building. Do NOT block this section of the street as it is used by service trucks (USPS, maintenance, Amazon, etc.)

Parking on Westshire Place is not recommended.

In-Unit Procedures

  • Thermostat & Air Conditioning

    Your thermostat is pre-programmed to conserve energy and maintain comfort. You may override the schedule below as you wish; however be aware there is a stronger likelihood of exceeding your electricity threshold.

    Schedule

    Wake 7am - Heat to 65 / Cool to 78

    Away 10am - Heat to 63 / Cool to 80

    Home 5pm - Heat to 67 / Cool to 78

    Sleep 9pm - Heat to 65 / Cool to 77

    Maintenance

    HVAC maintenance, including filter changes and coil cleaning, is performed every semester and is included in your tenant fees. Building management will notify you when a service is scheduled for your unit.

  • Water

    Your unit has a water shut-off in the laundry closet. Turn the handle perpendicular to shut off the water. Do NOT touch or modify the water pressure regulator.

    Be aware of leaks! A small drip could turn into a flood. Inform management immediately if there is a water issue.

    Cold showers are a thing of the past since your unit is equipped with a tankless water heater!

    In the event your water is not hot after 30 seconds, do not adjust your setting on the water heater. Instead, submit a maintenance request.

  • Walls

    It’s your home and we encourage you to make it your own. Please use 3M Command Strips and Hooks to mount pictures and other items. Do NOT hammer nails and screws into the walls.

  • Refrigerator

    Your fridge is preset to the recommended settings. Overriding these settings may result in heightened energy use or spoiled food.

    You have an ice maker!

  • Clothes Dryer

    Empty the lint filter after EVERY load. Failure to do so will result in higher energy use, damp clothes, and potential fire hazards.

    Pro Tip: Keep a plastic grocery bag in the closet as the designated lint collection.

  • Wi-Fi

    If you opted for the Wi-Fi bundle, your unit is preconfigured for Internet access on the building’s Gigabit tier. You may see a gateway device in your cabinet or closet. Refrain from touching or adjusting this as you might disable the Wi-Fi for your entire unit.

    Check Hemlane for your Wi-Fi network name and password.

Outside Procedures

Bike Racks

Bike racks are free to use on a first-come first-serve basis. If all racks are occupied and you do not have a place to lock your bike, please inform management.

Common Areas & Maintenance

Common areas include the greenspaces and walkways. If you have a gathering, please inform your neighbors in the building, and be respectful during study hours.

Yard and lawn maintenance is done bi-weekly during growth seasons and usually on Friday mornings. Please refrain from leaving items in the common areas that may obstruct crews from accessing their service areas.

Noise/Guest Policy Reminder

Please be mindful of noise, especially during quiet hours (after 10pm). Guests are welcome, but overnight guests should be communicated among roommates and kept reasonable in duration. Refer to your lease agreement for details.

Roommate Agreement

Though not required, we highly recommend a roommate agreement.

This document outlines the mutual expectations, responsibilities, and rules agreed upon by individuals sharing a living space. Its importance lies in fostering a harmonious and respectful living environment, as it helps to:

  1. Set clear expectations

  2. Prevent Conflicts

  3. Promote Fairness

  4. Respect Personal Boundaries

  5. Enhance Accountability

  6. Handle Emergencies

  7. Legal protection in the event of a dispute

Maintenance

Inclement Weather

During severe storms and winter freezes be mindful of your unit and your belongings. Close your windows/doors, and bring valuables inside.

For tips on weather preparedness, please visit Georgia Power’s storm safety guidelines.

Safety

We know what it’s like to walk through Home Park at 2am. Keep in mind the following safety tips:

  • Walk in well-lit areas.

  • Walk with a friend or in a group.

  • Be aware of your surroundings, even when you are walking in a group.

  • Immediately report suspicious activity to the Georgia Tech Police by calling 404-894-2500. Save this number.

  • For on-campus transportation from 6:00 p.m. to 7:00 a.m., call the Stingerette at 404-385-RIDE or request a ride online.

  • Safety escorts are available through the Georgia Tech Police Department by calling 404-894-2500 or 4-GTPD.

  • Download the LiveSafe safety app for quick access to the Georgia Tech Police Department and other safety resources.

  • Subscribe to GTENS alerts for safety alerts and campus closures.

Questions?

Send us a message in Hemlane or email us at info@1100holly.com